Information we collect
We may collect personal information where reasonably necessary for our functions and activities. The information collected will depend on how you interact with us.
Information you provide
This may include your name, contact details, organisation, position, correspondence, bookings, registrations, applications, account details and other information you choose to provide.
Information collected automatically
Our websites and online services may collect technical and usage information, including device, browser, access and interaction data.
Information from other sources
Where appropriate, information may also be collected from third parties or publicly available sources.
How we use your information
Personal information may be used for the purpose for which it was collected and for related purposes where permitted or authorised by law.
Services and administration
Information may be used to respond to enquiries, provide services, administer bookings, events, courses and transactions, and manage business relationships.
Communications
Information may be used to provide relevant communications about our services and activities. You may opt out of direct marketing communications at any time.
Improvement
Information may be used to understand and improve our services, operations and digital experience.
Sharing and disclosure
Personal information may be disclosed where reasonably necessary for our activities or where otherwise permitted, authorised or required by law. We do not sell personal information.
Service providers
Information may be disclosed to technology, payment, professional and other service providers supporting our operations.
Related parties
Information may be shared with related businesses, professional advisers or delivery partners where relevant to an enquiry, engagement or service.
Overseas recipients
Some service providers may process or store information outside Australia. Where applicable, cross-border disclosures will be managed in accordance with relevant privacy requirements.
Security and storage
Reasonable steps may be taken to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Retention
Personal information may be retained while reasonably required for our functions or activities, or to meet legal and record-keeping obligations. Information that is no longer required may be destroyed or de-identified where appropriate.
Data breaches
Suspected or actual data breaches may be assessed and managed in accordance with applicable legal requirements.
Cookies and website data
Our websites may use cookies and similar technologies to provide functionality, understand website usage and improve our online services.
Cookies and analytics
Cookies and analytics may collect technical and usage information about how visitors interact with our websites and online services.
Your choices
You may manage cookies through your browser or available website preferences. Restricting cookies may affect some website functionality.
Your rights and choices
You may request access to or correction of personal information held about you, subject to applicable privacy requirements.
Access
You may request access to personal information held about you. Access may be subject to exceptions permitted by law, and reasonable steps may be taken to verify your identity.
Correction
You may request correction of personal information you consider inaccurate, out of date, incomplete, irrelevant or misleading.
Communication preferences
You may unsubscribe from direct marketing communications using the unsubscribe facility provided or by contacting us.
Contact and complaints
Questions, requests or complaints regarding privacy may be submitted using the contact details published on this website.
Privacy complaints
Privacy concerns may be investigated and responded to within a reasonable period. Where applicable, unresolved concerns may also be raised with the Office of the Australian Information Commissioner.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to our activities, services, technology or applicable requirements. The current version and effective date will be published on this website.